BASF 3D Printing Solutions GmbH
Bei der BASF 3D Printing Solutions GmbH bieten wir unter der Marke Forward AM 3D-Drucklösungen entlang der gesamten Wertschöpfungskette der additiven Fertigung an:
Von der Beratung und Entwicklung über kundenspezifisches Design, digitale Simulation und Prototypendruck bis hin zur Endbearbeitung und umfassenden Komponententests – wir bieten Ihnen genau das, was Ihr Unternehmen benötigt. Welches Material Sie auch immer für Ihr spezifisches Projekt benötigen, Forward AM bietet Ihnen die weltweit größte Auswahl an 3D-Druckmaterialien und Servicelösungen.

Wir versenden mit:

1. Scope of Application
All supplies and the services associated with them shall be provided exclusively on the basis of these General Conditions of Sale. References made by Buyer to his general terms and conditions are hereby rejected. These General Conditions of Sale shall also apply to all future business. Deviation from these General Conditions of Sale require the explicit written approval of BASF 3D Printing Solutions GmbH (hereinafter “B3DPS”).
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2. Offer and Acceptance
B3DPS’ quotations are not binding offers but must be seen as invitations to Buyer to submit a binding offer. The contract is concluded by Buyer’s order (offer) and by B3DPS’ acceptance. In case the acceptance differs from the offer, such acceptance constitutes a new non-binding offer of B3DPS.
3. Product quality, specimens and samples; guarantees
3.1
Unless otherwise agreed, the quality of the goods is exclusively determined by B3DPS’ product specifications. Identified uses under the European Chemicals Regulation REACH relevant for the goods shall neither represent an agreement on the corresponding contractual quality of the goods nor the designated use under this contract.
3.2
The properties of specimens and samples are binding only insofar as they have been explicitly agreed to define the quality of the goods.
3.3
Quality and shelf-life data as well as other data constitute a guarantee only if they have been agreed and designated as such.
4. Advice
Any advice rendered by B3DPS is given to the best of his knowledge. Any advice and information with respect to suitability and application of the goods shall not relieve Buyer from undertaking his own investigations and tests.
5. Prices
If B3DPS’ prices or B3DPS’ terms of payment are generally altered between the date of contract and dispatch, B3DPS may apply the price or the terms of payment in effect on the date of dispatch. In the event of a price increase, Buyer is entitled to withdraw from the contract by giving notice to B3DPS within 14 days after notification of the price increase.
6. Delivery
Delivery shall be effected as agreed in the contract. General Commercial Terms shall be interpreted in accordance with the INCOTERMS in force on the date the contract is concluded.
7. Damage in Transit
Notice of claims arising out of damage in transit must be lodged by Buyer directly with the carrier within the period specified in the contract of carriage and B3DPS shall be provided with a copy thereof.
8. Compliance with legal requirements
Unless specifically agreed otherwise, Buyer is responsible for compliance with all laws and regulations regarding import, transport, storage and use of the goods.
9. Delay in Payment
9.1
Failure to pay the purchase price by the due date constitutes a fundamental breach of contractual obligations.
9.2
In the event of a default in payment by Buyer, B3DPS is entitled to charge interest on the amount outstanding at the rate of 9 percentage points above the base interest rate announced by the German Federal Bank at the time payment is due if the amount is invoiced in euros, or, if invoiced in any other currency, at the rate of 9 percentage points above the discount rate of the main banking institution of the country of the invoiced currency at the time the payment is due.
10. Buyer’s rights regarding defective goods
10.1
B3DPS must be notified of any defects that can be discovered during routine inspection within four weeks of receipt of the goods; other defects must be notified within four weeks after they are discovered. Notification must be in writing and must precisely describe the nature and extent of the defects.
10.2
If the goods are defective and Buyer has duly notified B3DPS in accordance with item 10.1, Buyer has its statutory rights, provided that:
a) B3DPS has the right to choose whether to remedy the defect or supply Buyer with non defective replacement goods.
b) B3DPS may make two attempts according to lit. a) above. Should these fail or cause unreasonable inconvenience to Buyer, Buyer may either withdraw from the contract or demand a reduction in the purchase price.
c) With regard to claims for compensation and reimbursement of expenses on a defect, item 11 applies.
10.3
Buyer’s claims for defective goods are subject to a period of limitation of one year from receipt of the goods. In the following cases the legal periods of limitation apply instead of the one-year period:
a) liability for willful misconduct,
b) fraudulent concealment of a defect,
c) claims against B3DPS relating to the defectiveness of goods that when applied to a building in the ordinary manner caused it to be defective,
d) claims for damage to life, body and health caused by B3DPS’ negligent breach of duty, or by wilful or negligent breach of duty on the part of B3DPS’ legal representative or vicarious agent,
e) claims for other damage caused by B3DPS’ grossly negligent breach of duty, or by wilful or grossly negligent breach of duty on the part of B3DPS’ legal representative or vicarious agent,
f) in the event of a Buyer’s recourse claim based on consumer goods purchasing regulations.
11. Liability
11.1
B3DPS shall be generally liable for damages in accordance with the law. In the event of a simple negligent violation of fundamental contractual obligations, however, B3DPS’ liability shall be limited to compensation for typical, foreseeable losses. In the event of a simple negligent violation of non-fundamental contractual obligations, B3DPS shall not be liable. The foregoing limitations on liability do not apply to damage to life, body or health.
11.2
B3DPS is not liable to Buyer in case of impossibility or delay in the performance of its supply obligations if the impossibility or the delay is due to orderly compliance of regulatory and legal obligations in connection with the European Chemicals Regulation REACH being triggered by Buyer.
12. Set off
Buyer may only set off claims from B3DPS against an undisputed or adjudicated counterclaim.
13. Security
If there are reasonable doubts as to Buyer’s ability to pay, especially if Buyer is in default of payment, B3DPS may, subject to further claims, revoke agreed credit periods and make further deliveries dependent on the provision of sufficient security.
14. Retention of Title
14.1 Simple Retention of Title
Title to the goods delivered shall not pass to Buyer before the purchase price has been paid in full.
14.2 Expanded Retention of Title
In case Buyer has paid the purchase price for the goods delivered but not yet completely fulfilled other debts arising out of his business relationship with B3DPS, B3DPS retains, in addition, title to the goods delivered until all such outstanding debts have been completely paid.
14.3 Retention of Title with processing clause
In the event Buyer processes the goods delivered by B3DPS, B3DPS shall be considered manufacturer and shall directly acquire sole title to the newly produced goods. If the processing involves other materials, B3DPS shall directly acquire joint title to the newly produced goods in the proportion of the invoice value of the goods delivered by B3DPS to the invoice value of the other materials.
14.4 Retention of Title with combination and blending clause
If the goods delivered by B3DPS are combined or blended with material owned by Buyer, which has to be considered the main material, it is deemed to be agreed that Buyer transfers to B3DPS the joint title to such main material in the proportion of the invoice value of the goods delivered by B3DPS to the invoice value (or, if the invoice value can not be determined to the market value) of the main material.Buyer holds in custody for B3DPS any sole or joint ownership originating there from at no expense for B3DPS.
14.5 Extended Retention of Title with blanket assignment
Buyer shall have in the ordinary course of business free disposal of the goods owned by B3DPS, provided that Buyer meets its obligations under the business relationship with B3DPS in due time. Buyer already assigns to B3DPS all claims in in connection with the sale of goods to which B3DPS reserves the right of retention of title when concluding the sales agreement with B3DPS; should B3DPS have acquired joint title in case of processing, combination or blending, such assignment to B3DPS takes place in the proportion of the value of the goods delivered by B3DPS with retention of title to the value of the goods of third parties with retention of title. Buyer already assigns to B3DPS any future confirmed balance claims under current account agreements in the amount of the outstanding claims of B3DPS when concluding the sales agreement with B3DPS.
14.6 Right of Access/Disclosure
At the request of B3DPS, Buyer shall provide all necessary information on the inventory of goods owned by B3DPS and on the claims assigned to B3DPS. Furthermore, at the request of B3DPS, Buyer shall identify on the packaging B3DPS’ title to the goods and shall notify its customers of the assignment of the claims to B3DPS.
14.7 Late Payment
In the event of late payment by Buyer, B3DPS is entitled, without rescinding the sales agreement and without granting a period of grace, to demand the temporary surrender of the goods owned by B3DPS at Buyer’s expense.
14.8 Partial Waiver clause
Should the value of the securities exceed B3DPS’ claims by more than 15%, B3DPS waives securities to this extent.
15. Force Majeure
To the extent any incident or circumstance beyond the B3DPS’ control (including natural occurrences, war, strikes, lock-outs, shortages of raw materials and energy, obstruction of transportation, breakdown of manufacturing equipment, fire, explosion, acts of government), reduces the availability of goods from the plant from which the B3DPS receives the goods such that B3DPS can not fulfill its obligations under this contract (taking into account on a pro rata basis other supply obligations), B3DPS shall (i) be relieved from his obligations under this contract to the extent B3DPS is prevented from performing such obligations and (ii) have no obligation to procure goods from other sources. The first sentence does also apply to the extent such incident or circumstance renders the contractual performance commercially useless for BNB over a long period or occurs with suppliers of B3DPS. If the afore mentioned occurrences last for a period of more than 3 months, B3DPS is entitled to withdraw from the contract without the Buyer having any right to compensation.
16. Place of payment
Regardless of the place of delivery of goods or documents, the place of payment shall be B3DPS’ place of business.
17. Communication
Any notice or other communication required to be received by a party is only effective at the moment it reaches this party. If a time limit has to be observed, the notice or other communication has to reach the recipient party within such time limit.
18. Jurisdiction
Any dispute arising out of or in connection with this contract shall be heard, at B3DPS’ option, at the court having jurisdiction over B3DPS’ principal place of business or Buyer’s principal place of business.
19. Applicable law
The contractual relationship shall be governed by the law applicable at the place of B3DPS’ head office, including the provisions of the United Nations Convention on Contracts for the International Sale of Goods dated 11 April 1980(CISG), irrespective of whether Buyer’s place of business is in a CISG state or not.
20. Contract Language
If these General Conditions of Sale are made known to Buyer in another language, in addition to the language in which the sales contract has been concluded (ContractLanguage), this is merely done for Buyer’s convenience. Incase of differences of interpretation, the version in the Contract Language shall be binding.
Edition: 2018-01-01
Data protection is something that BASF (herein after referred to as "we" or "us") takes very seriously. Naturally, this also includes ensuring a high level of transparency. To ensure this transparency, the following document provides information on how we process the personal data of our website visitors (herein after referred to as "Your Personal Data "). Of course, we process personal data only in strict compliance with the applicable laws on the protection of personal data.
Who is responsible for data processing and who is the Data Protection Representative?
Responsible for data processing is
BASF 3D Printing Solutions GmbH
Speyerer Str. 4
D-69115 Heidelberg
Germany
+49 173 309 982 4
Our Data Protection Coordinator is Oliver Gerber can be contacted at:
oliver.gerber@basf-3dps.com
Which data categories do we process and where do they come from?
We process the following categories of personal data:
(1) When you visit our website without contacting us or signing in, your browser transmits the following information automatically to our server:
IP address of your computer
Information about your browser
Website that you were on right before you landed on our website
URL or file requested
Date and time of your visit
Volume of data transmitted
Status information, e.g. error messages
(2) If you contact us by email or by contact form on our website, we receive the following information:
Salutation
First Name
Last Name
Phone number
Company
Job function / title
Country
Industry
Form of contact
Your email address and further information that you provide by email or contact form
Date and time of your message
We collect Your Personal Data directly from you while carrying out the contractual relationship.
(3) If you sign up to our newsletter, we process the following data:
Email address
(4) If you request technical data sheets, leaflets, case studies, or process guidelines, we process the following data:
Salutation
First Name
Last Name
Phone number
Company
Country
Industry
Your email address and further information that you provide by email or contact form
Date and time of your message
(5) If you request logo & branding guidelines, we process the following personal data:
Salutation
First name
Last name
Email-address
Country
Company
For what purposes and on what legal basis is Your Personal Data processed?
We process Your Personal Data in compliance with the provisions of the General EU Data Protection Regulation (GDPR), as well as other relevant laws.
Processing of Your Personal Data serves the following purposes:
(1) When you visit our website, we use your IP address and the other data that your browser transmits automatically to our server (see Section 1 (1) in order to:
a) send the requested content to your browser. In doing so, we store the complete IP address only to the extent necessary to serve the requested content to you.
b) send your IP address to a service provider to map your public IP address with company and industry related information (no personal information). This company- and industry related information will be processed to our web measurement system. In this process step your IP address is not stored at our service provider or in our system at any time.
c) protect us from attacks and to safeguard the proper operation of our website. In doing so, we store said data transiently and with restricted access for a maximum period of 180 days. Such period may be extended if and to the extent necessary to prosecute attacks and incidents.
BASF will investigate the user of an IP address only in case of an illegal attack.
(2) We store the IP address of your computer after having removed the last octet of the IP address, i.e. in anonymous form, for web audience measuring that allows us to improve our website. We remove the last octet of the IP address immediately after collection. That is why we do not collect personal data about your use of our website.
(3) If you contact us by email or by contact form on our website, we use the data under Section 1 (2) to answer and, if possible, to meet your request. We store such data to the extent necessary to answer and meet your request.
(4) If you have given us your consent to do so, we will process your personal data [please specify here the categories of personal data that is processed] to send you the newsletter [please specify] at regular intervals to the e-mail address you have provided.
We will share your personal data with other affiliated companies of the BASF Group if they provide IT services for us or if this is necessary for operational reasons. Furthermore, we will pass on your personal data to the technical IT service providers we use from whom we obtain services. Our IT service providers are carefully selected and regularly checked by us. They process personal data only on our behalf and strictly in accordance with our instructions on the basis of corresponding contracts for order processing.
We store your personal data collected within the scope of your consent for the above-mentioned purposes until your consent is revoked.
The legal basis for the processing of your personal data for the above-mentioned purposes is your consent, Art 6, paragraph 1, lit. a) GDPR.
You can revoke your consent at any time with effect for the future by notifying us of your revocation under sales@basf-3dps.com. If offered in the newsletter, unsubscribing by the unsubscribe-link will be sufficient as well.
If you revoke your consent, we will delete your personal data immediately, provided that we process them for marketing purposes on the basis of your consent. Please note that the revocation does not result in the deletion of all your personal data which we process in the course of the business relationship with you, if there is another legal basis for this. The revocation of your consent does not affect the legality of the data processing that has taken place up to that point.
(5) If you request technical data sheets, leaflets, case studies, process guidelines or logo & branding guidelines, we process your personal data for the purpose of sending the requested documents to you.
Compliance with legal requirements (e.g. compliance with fiscal or commercial retention obligations; preventing money laundering or economic crime)
Resolving disputes and lawsuits, establishing, exercising or defending against legal claims or litigation, enforcing existing contracts
The processing of the above-mentioned data categories is necessary to achieve these purposes.
If not otherwise expressly stipulated, the legal basis for the processing is article 6 Para. 1 lit (b) and (f) EU General Data Protection Regulation.
If we intend to process Your personal data for any other purpose not mentioned above, we will inform You accordingly prior to such processing.
To whom is personal data transmitted?
Within our company, only persons and bodies who need Your Personal Data to fulfill the above-mentioned purposes will receive access to such data.
Within our group of companies, Your Personal Data is provided to specific companies within the group if they centrally perform key tasks for affiliates within the company group or perform cross-company functions on the basis of the organizational structure or if it necessary to fulfill the above-mentioned purposes.
We might transfer Your Personal Data to supervisory authorities, courts or law offices as far as necessary to ensure compliance with applicable law or to exercise, assert or defend legal rights if legally permitted.
We also work with service providers to fulfill the above-mentioned purposes. Those service providers process Your Personal Data in our name and solely according to our instructions. They are contractually obliged to adhere to the applicable data protection regulations.
In some cases, we disclose personal data to service providers or group companies located outside of the European Economic Area ("third-party countries"), in which an adequate data protection level is not guaranteed by applicable laws. In such cases we take suitable measures to safeguard the protection of the personal data of Your Personal Data and to ensure an adequate level of data protection. Hence, we disclose Your Personal Data to recipients outside our group of companies located in a third-party country only if those recipients have concluded the EU Standard Contractual Clauses with us or if those recipients have implemented Binding Corporate Rules.
Further information as well as a copy of the measures taken can be obtained from the above specified contacts.
For how long do we retain Your Personal Data?
If not explicitly stipulated otherwise (e.g. in a specific consent form) we delete or block Your Personal Data as soon as they are no longer needed for the purposes cited above, unless deletion or blocking would violate our legal obligations to provide and preserve records (such as retention periods provided by commercial or tax laws).
Cookie Policy
This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.forward-am.net; www.forward-am.com; forward-am.net; forward-am.com.
What are cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
Do we use cookies on our website?
We will inform you about using cookies in our cookie banner when you visit our website. You accept the use of cookies by further using our website. We would like to inform you about the cookies we use and how you may decline cookies.
How do we use cookies?
As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.