KSB SE & Co. KGaA
KSB SE & Co. KGaA has over 20 years of experience in additive manufacturing. To share this expertise with other companies, KSB opened an additive manufacturing center in Pegnitz in 2018. The services offered range from consulting on material selection and design to optimized implementation for additive manufacturing processes.
Additionally, KSB offers "Parts on Demand," allowing customers to produce additive-manufactured components in Pegnitz. This service enables the rapid and precise production of custom parts, prototypes, and small series. KSB uses modern additive manufacturing methods and rapid casting to produce high-quality components from various materials, including high-alloy metals. These parts can be TÜV and DNV certified, ensuring the highest quality and safety.
"Parts on Demand" also allows for precise ordering of spare parts, helping to reduce physical inventory in spare parts warehouses and significantly shorten delivery times for new pumps or valves.
KSB was the first manufacturer to receive TÜV certification for additive manufacturing of components subject to the European Pressure Equipment Directive. In February 2024, KSB's additive manufacturing was awarded a DNV Facility Qualification Certificate. The "Qualification of Manufacturer" certificate according to DNV-SE-0568 and DNV-ST-B203 at Level AMC 3 was granted for the impeller parts family. All other additive manufacturing facilities are approved for Level AMC 1 in all parts families. This certification enables quick delivery of spare parts to operators in the oil and gas industry and power plant technology.
KSB began working with additive manufacturing methods over 20 years ago. It quickly became clear that the function of a component is the primary focus in this technology. The designer first determines the functionalities a component should have, and then the geometry follows these specifications. This opens up entirely new design freedoms for developers. In traditional forming processes, the designer always had to consider the available manufacturing methods when designing a component.

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Company information
Publisher
KSB SE & Co. KGaA
Represented by KSB Management SE,
which is represented by its Managing Directors
Dr Stephan Timmermann (CEO), Dr Stephan Bross (CTO), Ralf Kannefass (CSO), Dr Matthias Schmitz (CFO)
Johann-Klein-Str. 9
67227 Frankenthal
Tel. +49 6233 86-0
E-mail: info@ksb.com
Amtsgericht Ludwigshafen/Rhein - HRB 65657
VAT ID No.: DE 148 416 758
WEEE-Reg.-Nr. 84256873
General Terms and Conditions of Sale
Edition: August 2024
Scope: The following Terms and Conditions of Sale ("Terms") shall
apply to transactions with persons acting within the scope of their
responsibilities connected with their business activities or their selfemployment (entrepreneurs), as well as transactions with legal persons under public law and public special-purpose funds.
1 Scope of Supply
1.1
The Seller's quotations shall not be binding offers unless they are
specifically said to be binding.
1.2
The scope of goods to be supplied or services to be rendered shall
be determined exclusively on the basis of the written order
confirmation of the Seller or, failing that, on the basis of the Seller's
written quotation. Any additional or subsidiary agreements shall also
be made in writing.
All deliveries and services shall be effected on the basis of these
Terms to the exclusion of any other terms and conditions. Any
references by the Buyer to its own Terms and Conditions of
Purchase are herewith expressly excluded. These Terms shall also
apply to all future business with the Seller, even if this is not
expressly agreed upon again. Any variations to these Terms shall
be subject to express written confirmation by the Seller.
1.3
Data included in product catalogues, price lists, drawings, dimension
and weight tables shall not be binding on the Seller unless specific
reference is made to them by the Seller. Product details of this kind
shall only serve information purposes and shall not be deemed to
constitute guaranteed data.
1.4
The Seller reserves all intellectual and/or industrial property rights
and copyrights in respect of all technical and commercial
documentation provided by the Seller, such as plans, samples,
drawings, cost estimates and similar information of a tangible or intangible nature – also in electronic format. These shall not be disclosed to any third party without prior written permission of the Seller
and shall be returned to the Seller immediately if requested by the
Seller, which the Seller may do at any time. The Seller shall not be
obliged to provide shop drawings for the goods, for the services or
for spare parts.
1.5
Unless agreed otherwise, contractually agreed acceptance tests
shall be performed at the place of manufacture and in accordance
with the common practices of the industry concerned in the country
of manufacture, with the Seller only bearing its own costs. The costs
incurred by the Buyer, for example for witnessing the tests, shall be
for the Buyer's account. Unless otherwise agreed, acceptance
testing shall be done in accordance with the provisions laid down in
DIN 1944/III or DIN ISO 9906 as applicable.
2 Delivery Time, Delay in Delivery and Force
Majeure
2.1
All delivery times agreed upon shall be counted from the date of the
written order confirmation from the Seller, but not until all commercial
and technical issues have been settled by the contracting parties, all
documents, materials, licences, permits, authorizations, approvals,
releases and securities to be procured by the Buyer have been produced by the Buyer, and Seller is in receipt of the agreed down-payment from the Buyer. If this is not the case, the delivery time shall be
extended by a reasonable amount of time unless the Seller is responsible for the delay.
2.2
Compliance with the agreed delivery time is subject to the proviso
that the Seller itself is supplied with correct goods and on time. The
Seller shall inform the Buyer as soon possible about any anticipated
delay in delivery.
2.3
Delivery times shall be deemed to have been met when the acts to
be effected by the Seller in accordance with the contractually agreed
trade terms have been completed. If acceptance of the goods or
services by the Buyer has been agreed upon, the date of acceptance
shall be decisive – justified refusal to accept the goods or services
excepted – or, failing this, the notification of readiness for
acceptance.
2.4
If shipping and/or acceptance of the contractual goods or services
are delayed for reasons within the control of the Buyer, the Seller
shall have the right to charge the costs incurred because of the delay
to the Buyer within one month from the date of the notification of
readiness for shipment.
2.5
Delivery times shall be reasonably extended if delivery is delayed for
reasons of force majeure, labour disputes or any other events or
circumstances beyond the reasonable control of the Seller. If the
events delaying the delivery persist for more than three months, the
Buyer and the Seller, each of them individually shall have the right
to withdraw from the contract. The Seller shall not be liable to the
Buyer for damages as a result of the Seller's or the Buyer's
withdrawal from the contract.
2.6
If it becomes definitely impossible for the Seller to perform its
obligations under the contract in full before passing of the risk or in
the event that a comparable inability to perform arises, the Buyer
shall have the right to withdraw from the contract without granting an
additional period for performance. The same shall apply if, in the
case of an order for several equally important parts, performance of
part of the delivery becomes impossible and if the Buyer has a
justified interest in rejecting a partial delivery. If this is not the case,
the Buyer shall pay the contract price attributable to the partial
delivery. In other respects, clause 7.2 of these Terms shall apply.
If the impossibility or the inability to perform arises during a delay in
acceptance by the Buyer, or if the Buyer is solely or mainly
responsible for these circumstances, then the Buyer shall remain
under the obligation to give consideration.
2.7
If the Buyer suffers a loss due to a delay in delivery for reasons within
the Seller's control, the Buyer shall have the right to claim liquidated
damages in the amount of 0.5 % per full week of delay, but not
exceeding 5 % of the value of that part of the total scope of supply
which cannot be used on time or not in accordance with the contract
as a result of the delay.
If after expiry of the agreed delivery period the Buyer grants the
Seller an additional period of reasonable length for performance,
unless the granting of such an additional period is not required by
law, and if the Seller does not perform within the additional period
granted, the Buyer shall have the right to withdraw from the contract
as provided by applicable law.
All further claims based on delayed delivery shall be determined
exclusively on the basis of the provisions laid down in clause 7.2 of
these Terms.
3 Passing of Risk and Acceptance
3.1
The goods or services shall be supplied in accordance with the trade
terms laid down in the individual contract, whose interpretation shall
be subject to the INCOTERMS edition applicable at the time the
contract was concluded.
3.2
If the contract provides for the goods or services to be accepted, and
if it has been agreed that such acceptance is conditional for the
passing of risk, then acceptance shall be effected on the date of
acceptance without delay, or, failing this, immediately following the
Seller's notification of readiness for shipment. A minor defect shall
not entitle the Buyer to refuse acceptance of the goods or services.
General Terms and Conditions of Sale
3.3
In the event that shipment and/or acceptance are delayed or are not
effected at all for reasons beyond the Seller's sphere of
responsibility, the risk shall be deemed to have passed to the Buyer
on the date of the Seller's notification of readiness for shipment.
Upon the Seller's request, the Buyer shall provide for the necessary
insurance cover.
3.4
Partial deliveries shall be permitted unless they constitute an undue
burden on the Buyer.
4 Prices and Payment, Collateral, Set-off and Right
to Refuse Performance
4.1
Unless otherwise agreed, prices shall be understood to be EXW (Incoterms 2010), including loading, but without packaging. Prices are
subject to VAT in the amount valid at the time of invoicing.
4.2
Unless otherwise agreed, payments shall be transferred to the
Seller's account without deduction as follows:
Down-payment 1/3 upon receipt of order confirmation, 1/3 upon
receipt of notification of readiness for shipment, and the remainder
within thirty (30) days from the passing of risk.
Whatever the means of payment used, payment shall not be
deemed to have been effected before the Seller's account has been
fully and irrevocably credited.
4.3
If the Seller has well-founded doubts about the Buyer's solvency,
particularly if the latter is behind with its payments, the Seller shall
have the right to demand that the Buyer make advance payments or
provide collateral for future deliveries, or to revoke the payment
terms agreed upon earlier, without prejudice to further claims.
4.4
The practice of setting off claims or exercising the right to refuse
performance by the Buyer shall only be accepted if and to the extent
that undisputed or legally effective counterclaims confirmed by a final and absolute judgement exist.
5 Retention of Title
5.1
To the extent that such retention of title is valid under the applicable
law the property in the goods shall not pass from the Seller until all
contractual payments have been received in full. The Buyer shall at
the request of the Seller assist him in taking any measures
necessary to protect the Seller's title to the goods in the country
concerned.
5.2
The Buyer shall not be entitled to sell, pledge or in any way charge
by way of security for any indebtedness any of the goods supplied.
In the event of attachment or garnishment orders, confiscation of
property or other administration orders in favour of third parties, the
Buyer shall notify the Seller without delay.
5.3
If the Buyer is in breach of contract, particularly in the event of default
in payment, the Seller shall be entitled to repossess the goods
supplied after having submitted an appropriate reminder to the
Buyer, and the Buyer shall be under the obligation to return the
goods to the Seller.
5.4
The Seller can only demand that the Buyer returns the goods supplied on the grounds of retention of title after having withdrawn from
the contract.
5.5
The filing of a petition to open insolvency proceedings by the Buyer
shall entitle the Seller to withdraw from the contract and to demand
the immediate return of the goods supplied.
6 Claims in Respect of Defects
The Seller's warranty for defects in workmanship and material as
well as defects in title in the goods supplied shall – to the exclusion
of all further claims – cover the following, subject to the provision laid
down in clause 7 of these Terms:
6.1
Defects in Workmanship and Material
6.1.1
The Seller shall repair or replace any defective goods free of charge,
on the understanding that the decision whether to eliminate a defect
by means of repair or replacement shall be left to the Seller's sole
discretion. However, this provision shall apply only on condition that
the Buyer immediately notifies the Seller in writing of any defect and
shall be limited to defects due to circumstances prior to the passing
of risk.
The property in goods or parts that have been replaced shall pass
to the Seller, unless such goods or parts need to be disposed of
separately due to, e.g., chemical, biological or nuclear contamination. In such cases, the Buyer shall be responsible for their proper
disposal at its own expense.
6.1.2
The direct costs of the substitute article incurred within the scope of
repair or replacement, including shipment, labour and material costs
shall be for the Seller's account with the proviso that the Buyer's
complaint proves to be justified. However, the Seller shall not bear
any other costs, e. g. any dismantling and re-assembly costs
regarding equipment other than the defective goods, costs incurred
for any deployment of service personnel and assistant labour that
may be required, including travel expenses. Costs incurred solely
because of the fact that the place of use of the shipment is not the
same as the contractually agreed destination and such deviation is
not in accordance with the designated (typical) use of the goods
supplied, are in each case for the Buyer's account.
6.1.3
The Seller shall not be liable under the above warranty, if the Buyer
fails to grant the Seller a reasonable period of time and opportunity
to carry out the necessary repair or arrange for replacement and
carries these out itself or has them carried out by a third party. Only
in urgent cases if the operational safety of the equipment is at risk
or in order to prevent unacceptably grave damage, in which cases
the Seller is to be notified immediately, or if the Seller is in default
with respect to remedying a defect, shall the Buyer have the right to
remedy the defect or have it remedied by a third party, and to
demand reimbursement of the relevant costs incurred by him from
the Seller.
6.1.4
The Seller shall not be liable for any defects caused by operating
conditions other than those contractually agreed, unsuitable or
improper use or storage, faulty installation or commissioning by the
Buyer or any third party, fair wear and tear, improper or negligent
treatment, inappropriate maintenance, unsuitable equipment,
defective civil works or unsuitable construction ground, chemical,
electrochemical or electrical influences, unless these can be
attributed to a fault of the Seller. The Seller shall only be liable for
defects in materials provided by the Buyer if the Seller, in the exercise of due care, should have recognized any such defect. Planning
services shall only be provided on the basis of data furnished by the
Buyer in writing. The Buyer shall be responsible for the correctness
of the data it furnishes. The Seller shall only be liable for defects due
to data furnished by the Buyer if the Seller, in the exercise of due
care, should have recognised any such defect. For manufacture as
per Buyer's drawing, the Seller's liability shall be limited to the work
performed in accordance with such drawing.
6.1.5
As provided by applicable law, the Buyer shall have the right to
withdraw from the contract if the Seller – considering the legal
exceptions – fails to take action within a reasonable period of time
granted by the Buyer for repair or replacement on account of a defect
in workmanship or material. If a defect is regarded minor in nature,
the Buyer shall only be entitled to a reduction of the contractual
purchase price. Apart from this exception, the right to a reduction of
the contractual purchase price shall be excluded.
All further claims shall be determined exclusively on the basis of the
provisions in clause 7.2 of these Terms.
General Terms and Conditions of Sale
6.1.6
If any repair carried out by the Buyer or by a third party is done
improperly, the Seller shall not be liable for any consequences
thereof. The Seller shall not be liable either for any changes to the
goods supplied made without its prior consent.
6.2
Defects in Title
6.2.1
If the goods supplied cannot be put to use without infringement of a
German industrial or intellectual property right or copyright, the
Seller shall, at its own expense and to its sole discretion, either
procure the basic right to the continued use of the goods by the
Buyer or modify the goods in such manner as can reasonably be
expected from him to enable the Buyer to use the goods without
infringement of an industrial or intellectual property right.
If this is not possible under economically reasonable conditions or
within a reasonable period of time, the Buyer and Seller shall be
equally entitled to withdraw from the contract.
The Seller shall also indemnify and hold the Buyer harmless from
and against any and all undisputed or legally enforceable claims of
the owner of the industrial or intellectual property right concerned.
6.2.2
The above obligations on the part of the Seller shall only exist on the
proviso that the Buyer notifies the Seller immediately of any claim
made on account of an alleged infringement of industrial or
intellectual property rights or copyrights and if the Buyer gives the
Seller all reasonable assistance in defending its case and/or enables
the Seller to carry out the modification measures as per clause 6.2.1
hereunder, with the reservation that the Seller can take any
protective action the Seller deems necessary, including a settlement
out of court, provided the defect of title is not based on an instruction
given by the Buyer, and the infringement of the said right(s) was not
caused by the Buyer having made unauthorized changes to the
goods supplied or having used the goods in a manner not compliant
with the contract.
6.2.3
The Buyer shall assume sole responsibility for all materials it shall
provide, such as drawings, calibres, samples or the like. The Buyer
shall be responsible for ensuring that the design drawings it provides
do not infringe any third-party intellectual property rights. The Seller
shall not be liable towards the Buyer for checking whether the submission of offers pursuant to a design provided to the Seller will infringe any third-party intellectual property rights. Should the Seller,
nonetheless, be held liable owing to facts substantiating the claim,
the Buyer shall hold harmless the Seller from any such liability.
7 Liability
7.1
If the goods supplied cannot be put to the contractual use by the
Buyer due to a fault of the Seller and if this is caused by the failure
to perform or the improper performance of any recommendations or
advice given before or after conclusion of the contract or by the
violation of any other collateral obligation under the contract – in
particular instructions on the proper operation and maintenance of
the goods supplied –, then the provisions of clauses 6 and 7.2 shall
apply accordingly, to the exclusion of all further claims.
7.2
The Seller shall only be liable – on whatever legal grounds – for
damage other than that found to affect the goods supplied hereunder
themselves, if the damage has been caused by intent or gross negligence on the part of the owner / its executive bodies or senior managers, in the case of negligent injury to life, body or health, in the
case of defects concealed fraudulently or the absence of which the
Seller has expressly warranted, and, if the goods supplied are found
to be defective, to the extent the Seller is liable for personal injury or
damage to property for private use under the Product Liability Act
(“Produkthaftungsgesetz”).
In these General Terms and Conditions of Sale gross negligence
shall mean an act or omission implying either a failure to pay due
regard to serious consequences, which a conscientious Seller would
normally foresee as likely to ensue, or a deliberate disregard of the
consequences of such act or omission.
In the case of a negligent breach of one of its essential contractual
obligations, i.e. of a condition which goes to the root of the contract
(“Wesentliche Vertragspflichten”), the Seller shall also be liable for
gross negligence by its employees in non-managerial functions and
for minor negligence, the latter being limited to reasonably foreseeable damage of the kind which is intrinsic to the contract.
Any and all further claims shall be excluded.
8 Warranty Term and Limitation
All claims of the Buyer – on whatever legal grounds – shall be barred
by the statute of limitations after 12 months. Claims for damages
according to clause 7.2, paragraph 2, shall be subject to the periods
of time provided by law. These periods shall also apply to defects in
civil structures or to goods supplied which are incorporated in a civil
structure in accordance with their common usage and have caused
the defect in the civil structure concerned.
9 Compliance and Export Controls
9.1
As laid down in its Code of Conduct, the Seller and its employees
are committed to professional and honest behaviour, which includes
compliance with legal requirements and ethical standards, the Seller
expects similar behaviour from the Buyer and other business
partners. In the event of violations of statutory provisions by the
Buyer, especially those involving corrupt or fraudulent acts, the
Seller shall be entitled to terminate the contract immediately and
without notice. The right to claim damages is reserved by the Seller.
9.2
The Buyer agrees to comply with the relevant statutory regulations
for dealing with employees, environmental protection and
occupational health and safety, and when carrying out its activities
to continuously reduce the adverse effects on human health and the
environment.
9.3
The Buyer agrees to comply with all applicable export control regulations and embargoes. The Buyer shall immediately inform the
Seller if the goods supplied are to be delivered for end use to a country or a natural person subject to export restrictions or embargoes.
The same shall apply when such fact becomes known to the Buyer
at a later date. The Buyer shall be responsible for obtaining any required export licence unless the Seller has expressly agreed to do
so. All deliveries shall, in any case, be made only after the required
licence has been issued; all delivery dates will be adjusted accordingly. If any required licence is not issued within a suitable period of
time, both Parties shall be entitled to terminate the contract.
9.4
If KSB delivers ship supplies (goods for equipment, operation,
maintenance or repair on ships), and the Buyer as well as the recipient of the goods are located in the EU, the Buyer resp. its freight
forwarder as exporter is responsible for the required export declaration. KSB will only do the export declaration, if this was expressly
agreed in writing during conclusion of the contract, latest upon order
confirmation.
10 Use of Software
10.1
The Seller shall grant to the Buyer a non-exclusive right to use any
software as well as any associated documentation as may be
included in the scope of supply. The software shall only be used in
or with the goods supplied for which it is intended according to the
Seller's specification. Any other uses shall not be permitted.
10.2
The Buyer shall only be entitled to copy, revise, translate or convert
the software to the source code to the extent authorized by law, §§
69a et. seq. Copyright Act (“Urheberrechtsgesetz”). The Buyer shall
neither remove nor change any supplier data, in particular copyright
notices, without the express prior consent of the Seller.
10.3
The Seller reserves all other rights to the software and associated
documentation, including any copies. The Buyer shall not be entitled
to grant sub-licences.
General Terms and Conditions of Sale
11 Applicable Law and Place of Jurisdiction
11.1
All legal relations between the Seller and a Buyer shall be subject to
the substantive laws of the Federal Republic of Germany upon
exclusion of conflict of law principles and upon exclusion of the
United Nations Convention on Contracts for the International Sale of
Goods (CISG) of April 11, 1980.
11.2
The place of jurisdiction shall be the court having jurisdiction at the
seat of the Seller's corporation, or – at the Seller's option – the
Buyer's place of jurisdiction.
KSB SE & Co. KGaA, Frankenthal
67227 Frankenthal / Pfalz
German
KSB Group General Data Privacy and Protection Notice
The responsible entity, i. e. the controller, within the meaning of the General Data Protection Regulation is:
KSB SE & Co. KGaA
Johann-Klein-Str. 9
67227 Frankenthal
Germany
Tel.: +49 6233 86-0
E-Mail: info@ksb.com
Website: www.ksb.com
KSB SE & Co. KGaA and the group of companies it manages (“KSB Group”) are one of the world’s leading suppliers of pumps, valves and related services.
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