PROTIQ on data protection
Use and disclosure of personal data
Data processing on this website
- Browser type/version
- Operating system used
- The URL (website) accessed on our systems
- Referrer URL (the website which referred to our website)
- Host name and full IP address of the accessing computer
- Date and time of query
- Retrieved data volume and data types
Registration on our website
Contact formsYour personal data, which you provide to us when using the various contact forms, will be used exclusively for processing your specific request to us. Information on the processing of your contact data in this context can be found at: Use of contact forms
Customer management/Order processing
Your personal data, which you provide to us within the scope of order processing, will be used exclusively for processing the respective business transactions with you. Information on processing your data within the customer management and for processing busi-ness transactions can be found at: Customer Management and Order Processing
Supplier management/Purchase order processingYour personal data, which you provide to us within a purchase order, will be used exclusively for processing the respective business transactions with you. Information on processing your data within the supplier management and for handling business transactions can be found at: Supplier management and purchase order processing
Your personal data, which you provide to us when using the chat, will be used exclusively for processing your specific request to us.
Information on the
processing of your contact data in this context can be found at: Use of chat
On our website, we do not use any automatically activated plug-ins (eg iFrames) of the social networks. Our buttons for social networks such as Facebook, Twitter, Xing, LinkedIn, YouTube, Instagram etc. are mere links that refer to the respective sites of the provider. If you click on these links, you will be redirected to the pages of the respective social network. The instructions on data protection given there will then be applicable. This also applies to links to other third party websites.
In addition, we ourselves also have online presences in some of these social networks and platforms to inform interested parties/users about our products and services and to communicate with them. On some of these platforms, user data is processed outside the European Union (EU), even in countries where no data protection level comparable to that of the EU can be guaranteed. Your data is often used for the platform's own purposes, e.g. for market research and advertising purposes or to analyze your user behavior for the creation of user profiles. For these purposes, cookies from these platforms are usually stored on the user's computer, which can be used to store or assign user profiles.
Although PROTIQ does not have access to the profile data processed by the platforms, PROTIQ may be jointly responsible under data protection law for the use of these platforms. The personal data of the users is processed on the basis of our legitimate interests in simple information and communication with the users pursuant to art. 6 (1) lit. f GDPR.
If you have any questions regarding the processing of your personal data when using these social networks, please contact the respective platform directly, as we do not have access to your data there.
For detailed information on the processing of your personal data and the opt-out options, we refer you to the following linked details of the social media platforms:
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
on the basis of an joint controller agreement of personal data according to art. 26 GDPR.
Opt-out at: https://www.facebook.com/settings?tab=ads.
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Opt-out at: http://instagram.com/about/legal/privacy/ (point VI.).
YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA
represented by: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043,USA
Opt-out at: https://adssettings.google.com/.
Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, Ireland
Opt-out at: https://twitter.com/personalization.
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland
Opt-out at: https://www.linkedin.com/psettings/.
Opt-out at: https://privacy.xing.com/de/datenschutzerklaerung
However, Google Analytics is used by us exclusively with activated IP anonymization (so-called IP masking). This means that the IP address of users is shortened by Google. Only in exceptional cases, e.g. if technical failures occur in Europe, the full IP address is transferred to a Google server in the USA and then shortened there. To the best of our knowledge, the IP address transmitted by the user's browser will not be merged with other data of the user held by Google.
Google uses the transmitted data on our behalf and on the basis of a data processing agreement, to evaluate the use of our website, to create reports on the activities within our online offering and to provide us with other services associated with the use of the website. With the help of these analysis results we can, for example, identify particularly popular areas of our website and the preferences of users and use the knowledge gained in this way to further improve our offer and make it more targeted and interesting for you as a user.
With the processing of the data we pursue our legitimate interests in an analysis and statistical evaluation of the use of our website, in the optimization of our online offer and in the provision of content that is as relevant to your interests as possible. We have carefully balanced these legitimate interests with your interests and fundamental rights and freedoms as a user and have come to the conclusion that no consent is required but that data processing is allowed on the basis of our legitimate interests, Art. 6 (1) (f) GDPR.
The determining reason for the use of Google Analytics is the fact that there is no equally suitable web analysis tool for our specific purposes. Google Analytics is not only the most widespread tool in the international context and is therefore particularly suitable for websites of internationally active groups of companies. Due to its wide distribution, Google Analytics - unlike other web analysis tools - also has standard interfaces to other software systems that we use. Furthermore, in your interest we implemented Google Analytics as data protection friendly as possible (in addition to IP masking, e.g. by not processing the user ID for cross-device analysis of visitor flows, by reducing the standard storage period, etc.).
The acceptance of cookies when using our website is not mandatory; if you do not wish cookies to be stored on your device, you can deactivate the corresponding option in the system settings of your browser. Additionally, you can delete saved cookies at any time in the system settings of your browser. If you do not accept cookies, however, this may lead to functional limitations. In addition, you can deactivate the use of Google Analytics cookies using a browser add-on if you do not wish the website analysis. You can download this add-on here: http://tools.google.com/dlpage/gaoptout?hl=en
You can use the Google Analytics opt-out browser add-on to prevent Google Analytics from using your information. To disable Google Analytics, download and install your web browser add-on. The Google Analytics opt-out add-on is compatible with all common browsers. For the add-on to work, it must be loaded and run correctly in your browser. To learn more about how to disable Google Analytics and correctly install the browser add-on, click here: https://support.google.com/analytics/answer/181881?hl=en.
The common browsers also offer a "Do-Not-Track-Function". If this function is activated, your device informs the web analysis tool that you do not want to be tracked.
Please also note the following: From the point of view of the European Union, there is no "adequate level of protection" for the processing of personal data in the USA that corresponds to EU standards. However, this level of protection can be replaced or established for individual companies by certification according to the so-called "EU-U.S. Privacy Shield". Google has submitted to the EU-U.S. Privacy Shield and hereby guarantees to comply with the European data protection law.
The data processed by Google Analytics is automatically deleted after a period of 14 months. Data whose retention period has been reached is automatically deleted once a month.
Online Advertising (Retargeting/Remarketing) In order to improve our marketing offer, we use retargeting and remarketing services from third parties on our website to analyze, optimize and economically operate our online services.
Google Ads We use the online marketing tool Google Ads, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). We use the remarketing function within the Google Ad Service in order to place ads within the Google Advertising Network (e.g. in search results, videos, web pages, etc.) so that they are specifically displayed to users who have a supposed interest in the ads or the products and services advertised. For these purposes, so-called (re)marketing tags (invisible graphics or codes) are integrated and executed on our website and other websites of the Google Advertising Network directly by Google. In this way an individual cookie is stored on the user's device (comparable technologies can also be used instead of cookies), this serves to recognize your browser. Google usually stores information about this cookie, such as which websites the user has visited, what content he is interested in and what offers the user has clicked on, as well as technical information on the browser and operating system, referring websites, visiting times and other information about the use of the online service.
Furthermore, we use the function of Ads Conversion. Using an individual "conversion cookie" we can track how many of our visitors are taking actions on our website resulting from an advertising campaign. The information collected with the help of the cookie is used by
Google to compile conversion statistics for us. However, we only know the anonymous total number of users who clicked on our ad and were directed to a page with a conversion tracking tag. We do not receive any personally identifiable information.
The data processing associated with the services described above is carried out for analysis, optimization and marketing purposes, in particular in order to better measure and evaluate the success of our advertising campaigns and to provide you with offers and content that are as closely aligned with your interests as possible. We have carefully balanced these legitimate interests with your interests, fundamental rights and freedoms as a user and have come to the conclusion that no consent is required, but that data processing is allowed on the basis of our legitimate interests, Art. 6 (1) (f) GDPR. The determining reason for the use of Google Ads is the fact that there is no equally suitable online advertising network for our specific purposes. Google Ads is the most widespread international advertising tool and is therefore particularly suitable for advertising in our internationally group of companies. The most important aspect, however, is that the network of Google's partners - the so-called display network - is probably the world's largest network and you as a user can therefore be addressed in the best possible and most targeted way.
When balancing these interests, it has also been considered that the acceptance of marketing cookies when using our website is not mandatory and can be prevented by you in different ways. If you do not wish such marketing cookies to be stored on your device, you can deactivate the corresponding option in the system settings of your browser. Already stored cookies can be removed at any time in the system settings of your browser. However, if you do not accept any cookies, this may lead to functional limitations. You can also prevent data processing by Google Ads by clicking on this Link. An "opt-out cookie" will then be set to prevent your data from being collected in the future. The opt-out cookie applies only to the browser used when you set it and only to our website and is stored on your terminal device. If you delete the cookies in your browser, you must set the opt-out cookie again. The common browsers also offer a "Do-Not-Track-Function". If this function is activated, your device informs the web analysis tool that you do not want to be tracked.
Insofar data is processed in the USA, we would like to point out that Google is certified under the EU-U.S.-Privacy Shield Agreement and thereby guarantees compliance with European data protection law.
The data processed by Google Ads is deleted after 90 days. The deletion of data whose retention period has been reached takes place automatically once a month. Further information on the use of data by Google, setting and withdrawal options can be found in Google's data protection declaration (https://policies.google.com/technologies/ads?hl=en) and in your personal settings for the display of advertising by Google (https://adssettings.google.com/authenticated).
Google Tag Manager For reasons of transparency, we would like to point out that we use the Google Tag Manager on our website. Google Tag Manager is a solution that allows providers of websites to manage website tags through a single interface and in this way to integrate Google services into their offering. The Google Tag Manager itself (which implements the tags) does not collect or process any personal data.
The user actions on the website are recorded and evaluated by the tracking software Matomo
(matomo.org). The IP address is stored anonymously, ie at least the last three digits of the IP address are set to 0. Thus, the collected data cannot be traced back to a specific person. .
The tracking software is only used to adapt the website to the current technical condi-tions and to optimize the Internet offer for the users. The data obtained in this way shall be solely made available to PROTIQ in processed form and are not passed on to any third parties. Likewise, these data shall never be used for other purposes or even re-sold.
The tracking software runs on own servers of the Phoenix Contact Group exclusively in Germany. Statistical data and any personal data (eg via registration and contact forms) are therefore stored and processed separately. No link is made between personal data and statistical data at any time.
Information on the
processing of your personal data within the web analysis can be found at: Web-Analysis
If you do not agree with the analysis of your anonymized visit data, please remove the checkmark from the checkbox listed below to disallow the use of your data. Please note that this is done by setting a cookie in which information is stored that prevents the col-lection of your anonymized user data. If you delete your browser cookies or use another browser for your next visit, you will need to click the link again. Alternatively you have the option to activate the “do not track” checkbox in your browser settings (if available).
Supplementary information regarding the use and transfer of personal data
Secure communication on the Internet
Right of access / changing and deleting personal data
Information in accordance with Article 13 or 14 GDPR
Please appreciate that we require proof of identity to handle any requests regarding your person-al data we have stored.
Statutory information to be provided where your personal data are collected (in accordance with Article 13 or 14 GDPR) can be found related to the context in those places where we collect your data on this website, or summarized here: